Most Asked Questions

• What is FuturePay?
• You only allow 3 soft bounces? Tell me more on how you handle them?
• I found other service providers like you, except they are charging lower rates. Can you offer me their rates?
• Do you distinguish between hard and soft bounces?
• What do you mean by "permission-based subscribers"?
• How can I personalize my campaign?
• If I want to cancel my account, do I go through Future Pay or through you?
• I’ve tried to test the form by signing up but I don’t see a new subscriber under my list, and I didn’t receive a confirmation email.
• What is an A/B Split Test?
• How do you handle the payment for your Monthly Fixed plan?
• Why do you charge by per email sent and not per subscriber?
• What are your Monthly Fixed pricing plans based on?
• If I need to send more emails for one month only, and I do not want to upgrade my account, is there an alternative for me?
• Will my lists be shared with anyone?
• Can I upgrade or downgrade my account at any time?

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