Do you distinguish between hard and soft bounces?

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Home » General FAQ > Do you distinguish between hard and soft bounces?

Yes, our system is design to distinguish between hard and soft bounces. All hard bounces get deleted immediately and automatically. For soft bounces, we allow up to 3 soft bounces before the contact is being deleted.

Do you separate hard bounces from soft bounces?
You only allow 3 soft bounces? Tell me more on how you handle them?
What does the Unsubscribe Medium Summary show?
What does the Contact Report show?

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